Mayor encourages community to utilize city’s emergency assistance program – Action News Jax

JACKSONVILLE, Fla. — Vulnerable residents facing financial difficulties are having to pick and choose between paying the rent, mortgage, phone and electric bill, or buying crucial staples like food.

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Mayor Curry wants to remind the community that the city of Jacksonville’s emergency assistance program is available to those who qualify.

Qualifications for Financial Assistance:

  • You must be a Duval County resident.
  • You must provide utility shutoff notice if applicable.
  • Your household income must not exceed 150% of the federal poverty level. Click here for details on income levels. Again, qualification is 150% over what is listed.
  • You must be in a crisis situation with supporting documentation.

Read: Salvation Army is now taking Thanksgiving applications for those who need food assistance

  • You must have a delinquent, eviction, foreclosure or shutoff notice; or loss of utility service.
  • You must meet the established eligibility guidelines and provide proof of eligibility.
  • You must not have received financial assistance from the program within the past 24 months.
  • You must have had the capacity to meet basic needs before suffering the current financial hardship. You must provide a picture ID for the applying client and all adults in the household.
  • You must provide Social Security documentation for all household members.
  • You must provide proof of all household income and resources for the past 45 days.
  • You must provide a lease agreement and copy of eviction notice, if applicable.

Appointment Line: 904-255-2469

Hours of Operation: Monday – Friday, 8 am – 5 pm

Location: Midtown Centre, 3400 Building at 1809 Art Museum Drive, Suite 100 – 32207

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